Guarantee Details (SAT/ACT)

The Princeton Review Promise:

• Readiness Guarantee:  If at the end of our Comprehensive Classroom Course, you do not feel ready to take the test for which you are preparing, you may take our Refresher Classroom Course.

OR

• Satisfaction Guarantee:  If at the end of our program, you are not satisfied, regardless of how much your score improves, you may continue to work with us for up to a year for free.

OR

• Money Back Guarantee:  If, after taking our program, your score doesn’t improve, you may receive a tuition refund.

Please note that The Princeton Review’s Guarantees apply to our Private Tutoring (in-person and online) and Small Group Tutoring programs, and selected classroom and online courses listed on this website, as specified below.  These Guarantees may not apply to other Princeton Review courses not listed on this website (e.g., courses offered through partner institutions).   No Guarantee is available for ExpressOnline courses, PSAT programs, SAT Subject Test programs, or academic and AP tutoring programs.   For more information, check with your local office or call 1-800-2Review.

The fine print: 

We guarantee your satisfaction. The Princeton Review’s three Guarantee offers—Readiness, Satisfaction or Money Back—are described below. Please note: Each eligible student may choose only one of the three Guarantee offers.

Readiness Guarantee.  If you are enrolled in our Comprehensive Classroom Course and at the end of the course, you do not feel ready to take the test for which you are preparing, you may take our Refresher Classroom Course at no charge other than a $200 administrative fee, for one year following the start of your program if you meet the following requirements:

• You attend all of the program sessions, take all assigned practice tests, and complete all of your homework.

If a Refresher Classroom Course is not available within 90 days of your request, you may repeat our full Comprehensive Classroom Course.

Please note that if you exercise this Readiness Guarantee, you will not be eligible for our other Guarantee offers.

Satisfaction Guarantee. Regardless of how much your test score improves, you are eligible to continue working with The Princeton Review at no additional charge (other than an administrative fee in certain instances described below) for one year following the start of your program if you meet the following requirements:

• You attend all of the program sessions, take all assigned practice tests, and complete all of your homework.
• You take the official test for which you prepared within 30 days following the final session of your program or pay an administrative fee of $200 if you take the official test more than 30 days following the final session of your program.  (Please note that tutoring students must sit for the actual exam within 30 days following the program to be eligible for the Satisfaction Guarantee.)

Students in the following programs who meet the criteria above are eligible for The Princeton Review’s Satisfaction Guarantee:

*Comprehensive tutoring programs consist of a minimum of 24 instructional hours.

Please note that if you exercise this Satisfaction Guarantee, you will not be eligible for our Money Back Guarantee or our Readiness Guarantee.

Money Back Guarantee. Alternatively, if you take our Comprehensive Classroom Course, or a comprehensive private tutoring (in-person or online) or small group tutoring program (see above for definition of comprehensive tutoring program), and your test score does not improve, you are eligible for a full refund if you meet the following requirements:

• You attend all of the program sessions, take all assigned practice tests, and complete all of your homework*.
• You take the official test for which you prepared within 30 days following the final session of your program.
• You present your official test score report(s) to us and request a full refund within 90 days following the final session of your program.

*Please note that online private tutoring students requesting a full refund will be required to mail in all homework in order to demonstrate that they have completed all of their homework.

How we measure improvement:

For purposes of measuring improvement, we consider an official test score to be your total SAT score (Math, Reading and Writing combined) or your composite ACT score.

• If you have taken an official SAT or ACT test six months or less before the start of your Princeton Review program: We will compare your prior official SAT or ACT, as applicable, score to your official score on the test you take within 30 days following the final session of your program.

• If you have not taken an official SAT or ACT test six months or less before the start of your Princeton Review program: We will compare the results of your first practice test in our program to your score on the official test you take within 30 days following the final session of your program.

Please note that if you exercise this Money Back Guarantee, you will not be eligible for our Satisfaction Guarantee or our Readiness Guarantee.

Please note that refunds take approximately six weeks to be processed.