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Pass Guarantee
Terms and Conditions


The Princeton Review Guarantee consists of a few different guarantees for different types of programs, including the pass guarantee which is set forth below.

LEVEL I CFA ESSENTIAL WITH PASS GUARANTEE
(FORMERLY LEVEL I CFA PROGRAM SELF-PACED) AND
LEVEL II CFA ESSENTIAL WITH PASS GUARANTEE

If you do not pass the test

If you did not pass the official exam after you completed your program for the same exam and other requirements of the guarantee are met, then we will refund your tuition.

Work you must do

Before your official test date, you must either:

  • Complete the Qualifying Mock Exam (both the “Morning” and “Afternoon” components) in your Online Student Dashboard and achieve a passing score on your first attempt. Only a Qualifying Mock Exam taken in one sitting while observing official time limits for all sections and breaks will be counted as fulfilling this requirement. If you provide us with documentation showing that the organization administering the test has granted you extended testing time as an accommodation, then you may have such extended testing time for your Qualifying Mock Exam.
    OR
  • Watch all lecture videos and resource videos in your Online Student Dashboard, complete all Reading drill questions (and, for the Level II CFA Essential with Pass Guarantee program, all Item Set drill questions in your Online Student Dashboard) in your Online Student Dashboard, and complete all mock exams in your Online Student Dashboard.

Time frame for taking the official test

You must take the official exam for which your program is designed to prepare you at least 45 days after the start of your Online Student Dashboard access for the program but by the expiration of your access to the Online Student Dashboard. If you registered for an official test that was to be administered within the required time frame but it was canceled, you must take the next official test that is available (unless the next official test available to you is more than 90 days after the expiration of your access to the Online Student Dashboard, in which case you will need to contact us for assistance).

Time frame for submitting a guarantee request form

You must submit an electronic copy of your official score report along with your guarantee request form within 60 days after your official test date. The guarantee request form is available.

Other details

You can only use the pass guarantee on the first program you take with us for a specific test, even if a later program is a different type of program for the same test, the later program is a paid purchase, or you did not invoke any guarantee for the first program. Please also see the General Guarantee Terms below.

LEVEL I CFA LIVEONLINE ULTIMATE WITH PASS GUARANTEE

If you do not pass the test

If you did not pass the official Level I CFA exam after you completed your program and other requirements of the guarantee are met, then we will refund your tuition.

Work you must do

Before your official test date, you must either:

  • Complete the Qualifying Mock Exam (both the “Morning” and “Afternoon” components) in your Online Student Dashboard and achieve a passing score on your first attempt. Only a Qualifying Mock Exam taken in one sitting while observing official time limits for all sections and breaks will be counted as fulfilling this requirement. If you provide us with documentation showing that the organization administering the test has granted you extended testing time as an accommodation, then you may have such extended testing time for your Qualifying Mock Exam.
    OR
  • Attend all scheduled class sessions, watch all lecture videos and resource videos in your Online Student Dashboard, complete all Reading drill questions in your Online Student Dashboard, and complete all mock exams in your Online Student Dashboard.

Time frame for taking the official test

You must take the official Level I CFA exam on or before the recommended test date for your course that we posted on our website at the time of your enrollment. If you registered for an official test that was to be administered within the required time frame but it was canceled, you must take the next official test that is available (unless the next official test available to you is more than 90 days after the end of your course, in which case you will need to contact us for assistance).

Time frame for submitting a guarantee request form

You must submit an electronic copy of your official score report along with your guarantee request form within 60 days after your official test date. The guarantee request form is available here.

Other details

You can only use the pass guarantee on the first program you take with us for a specific test, even if a later program is a different type of program for the same test, the later program is a paid purchase, or you did not invoke any guarantee for the first program. Please also see the General Guarantee Terms below.

LEVEL I CFA LIVEONLINE TUTORING WITH PASS GUARANTEE

If you do not pass the test

If you did not pass the official exam after you completed your program for the same exam and other requirements of the guarantee are met, then we will refund your tuition.

Work you must do

Before your official test date, you must either:

  • Complete the Qualifying Mock Exam (both the “Morning” and “Afternoon” components) in your Online Student Dashboard and achieve a passing score on your first attempt. Only a Qualifying Mock Exam taken in one sitting while observing official time limits for all sections and breaks will be counted as fulfilling this requirement. If you provide us with documentation showing that the organization administering the test has granted you extended testing time as an accommodation, then you may have such extended testing time for your Qualifying Mock Exam.
    OR
  • Complete a minimum of 14 tutoring hours, with the first session starting at least 45 days before your official test date, watch all lecture videos and resource videos in your Online Student Dashboard, complete all Reading drill questions in your Online Student Dashboard, and complete all mock exams in your Online Student Dashboard.

Time frame for taking the official test

You must take the official Level I CFA exam on or before the recommended test date for your course that we posted on our website at the time of your enrollment. If you registered for an official test that was to be administered within the required time frame but it was canceled, you must take the next official test that is available (unless the next official test available to you is more than 90 days after the end of your course, in which case you will need to contact us for assistance).

Time frame for submitting a guarantee request form

You must submit an electronic copy of your official score report along with your guarantee request form within 60 days after your official test date. The guarantee request form is available here.

Other details

You can only use the pass guarantee on the first program you take with us for a specific test, even if a later program is a different type of program for the same test, the later program is a paid purchase, or you did not invoke any guarantee for the first program. Please also see the General Guarantee Terms below.

NCLEX-RN QBANK

If you do not pass the test

If you did not pass the official exam after you completed your program for the same exam and other requirements of the guarantee are met, then we will refund your tuition.

Work you must do

Before your official test date, you must:

  • Complete at least 1,750 questions in your Online Student Dashboard while logging at least 50 hours of actively using the QBank.

Time frame for taking the official test

You must take the official exam for which your program is designed to prepare you at least 45 days after the start of your Online Student Dashboard access for the program but by the expiration of your access to the Online Student Dashboard. If you registered for an official test that was to be administered within the required time frame but it was canceled, you must take the next official test that is available (unless the next official test available to you is more than 90 days after the expiration of your access to the Online Student Dashboard, in which case you will need to contact us for assistance).

Time frame for submitting a guarantee request form

You must submit an electronic copy of your official score report along with your guarantee request form within 60 days after your official test date. The guarantee request form is available here.

Other details

You can only use the pass guarantee on the first program you take with us for a specific test, even if a later program is a different type of program for the same test, the later program is a paid purchase, or you did not invoke any guarantee for the first program. Please also see the General Guarantee Terms below.

General Guarantee Terms

To be eligible for the pass guarantee offered by TPR Education, LLC d/b/a The Princeton Review (“TPR,” “we,” “us,” “our”), you must be enrolled in an eligible program (as listed here), for which you have paid in full. For clarity, you are not eligible for the pass guarantee if your enrollment in an eligible program was paid for in whole or in part by an organization or government entity, including but not limited to schools, school districts, colleges, universities, student organizations, non-profit entities, and businesses.

You can use our guarantees only once per paid purchase. For example, if you choose to repeat the program under our satisfaction guarantee, you will no longer be eligible for the pass guarantee.

We present the work you must to do to benefit fully from your program in several ways: through communication from staff, including teachers, tutors and administrative staff; through the structure of our online and printed materials into lessons and homework; and through additional supplemental documents variously described as syllabi, student guides, etc. An important component of completing this work is for you to do it over a period and in a sequence that we have designed to maximize the results you can expect. It is your responsibility to consult the available resources and to contact us for any additional support you may require in understanding what is expected. We strive to be reasonably flexible in accommodating individual circumstances. However, we reserve the right to view a student as not having completed the work required to be eligible for this guarantee should there be clear indication that actions were taken by the student to give the appearance of completion without regard for the timing or purpose of the work.

Periodically, the organizations that administer the tests referenced in these terms may choose to make changes in content, format, scoring scale, administration schedule, or other aspects of the tests that may affect the consideration of claims under this guarantee. In such situations, we make every effort to be flexible to serve students and to communicate relevant updates or exceptions to these terms, but we reserve the right to make any adjustments to our guarantees necessary in such circumstances.

An electronic copy of your official score report should be a sharable electronic document provided by the organization administering the official test, where possible. Where such a sharable document is not provided by the organization administering the official test, you may submit a reasonable substitute such as an electronic copy of a screen captured image of an online system used by the organization administering the official test to communicate your results to you.

This guarantee applies to U.S. and Canada customers only.

We reserve the right to update this guarantee at any time.

To speak with one of our representatives about our guarantees, call 1-800-2REVIEW.

Effective Date: November 30, 2021