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The Princeton Review Promise:
- Readiness Guarantee: If at the end of our course, you do not feel ready to take the test for which you are preparing, you may repeat the course you have just completed.
OR
- Satisfaction Guarantee: If at the end of our program, you are not satisfied, regardless of how much your score improves, you can continue to work with us for up to a year.
OR
- Money Back Guarantee: If, after taking our program, your score doesn't improve, you may receive a tuition refund.
Please note that The Princeton Review's Guarantees apply to our Private Tutoring (in–person and online) and Small Group Instruction Courses, and selected classroom and online courses listed on this website, as specified below. These Guarantees may not apply to other Princeton Review courses not listed on this website (e.g., courses offered through partner institutions). No Guarantee is available for LSAT Weekender Classroom course or Subject Tutoring programs. For more information, check with your local office or call 888-955-4600.
The fine print: We guarantee your satisfaction. The Princeton Review's three Guarantee offers–Readiness, Satisfaction or Money Back–are described below. Please note: Each eligible student may choose only one of the three Guarantee offers.
Readiness Guarantee*
If you are enrolled in one of our courses listed below, and at the end of the course, you do not feel ready to take the test for which you are preparing, you may repeat the course you have just completed at no charge other than an administrative fee ($200 for GRE and GMAT; $300 for DAT, LSAT, MCAT and OAT), within one year following the start of your program if you meet the following requirements::
- You attend all of the program sessions, take all assigned practice tests, and complete all of your homework within the time period scheduled for your program.**
**Please note that LSAT LiveOnline and MCAT LiveOnline students wishing to exercise this Readiness Guarantee will be required to mail in all homework in order to demonstrate that they have completed all of their homework.
Please note that if you exercise this Readiness Guarantee, you will not be eligible for our other Guarantee offers. Please note further that if you repeat a course under this Readiness Guarantee, you will not be provided with a new set of program materials. However, you may purchase a replacement set of materials for $200.00.
Courses eligible for The Princeton Review's Readiness Guarantee are:
DAT |
DAT Classroom Course
DAT Small Group Instruction Course |
GRE* |
GRE Classroom Course
GRE Small Group Instruction Course |
Revised GRE |
Revised GRE Classroom Course
Revised GRE Small Group Instruction Course |
GMAT |
GMAT Classroom Course
GMAT Small Group Instruction Course |
LSAT |
LSAT Hyperlearning Classroom Course and LiveOnline Course
LSAT Small Group Instruction Course |
MCAT |
MCAT Hyperlearning Classroom Course and LiveOnline Course
MCAT Small Group Instruction Course |
OAT |
OAT Classroom Course
OAT Small Group Instruction Course |
Satisfaction Guarantee*
Regardless of how much your test score improves, you are eligible to continue working with The Princeton Review at no additional charge (other than an administrative fee in certain instances described below) for one year following the start of your program if you meet the following requirements:
- You attend all of the program sessions, take all assigned practice tests, and complete all of your homework within the time period scheduled for your program.
- You take the official test for which you prepared within 30 days (45 for DAT, MCAT and OAT) following the final session of your program or pay an administrative fee ($200 for GMAT and GRE Classroom Courses and Small Group Instruction Courses; $300 for DAT, LSAT, MCAT and OAT; no fee required for GRE Strategy Essentials Course;) if you take the official test more than 30 days (45 days for DAT, MCAT and OAT) following the final session of your program. (Please note that tutoring students must sit for the actual exam within 30 days (45 for DAT, MCAT and OAT) following the program to be eligible for the Satisfaction Guarantee.)
Students in the following programs who meet the criteria above are eligible for The Princeton Review's Satisfaction Guarantee:
Any Classroom Course (but not LSAT Weekender Course) |
Repeat the Classroom Course in which you initially enrolled |
GRE Strategy Essentials Course |
$350 credit applied to GRE Classroom Course or repeat GRE Strategy Essentials Course |
Small Group Instruction Course |
Classroom Course - Hyperlearning Classroom Course for LSAT and MCAT |
In-Person Private Tutoring–comprehensive program*** |
Classroom Course – Hyperlearning Classroom Course for LSAT and MCAT |
LiveOnline Course |
Repeat LiveOnline Course |
LSAT Essentials LiveOnline Course |
Repeat LSAT Essentials LiveOnline Course |
Online Course |
Repeat Online Course |
Online Private Tutoring—comprehensive program*** |
LiveOnline Course |
***Comprehensive tutoring programs consist of the following minimum number of instructional hours:
DAT |
24 |
GRE |
18 |
GMAT |
18 |
LSAT |
24 |
MCAT |
48 |
OAT |
24 |
Please note that if you exercise this Satisfaction Guarantee, you will not be eligible for our Money Back Guarantee or our Readiness Guarantee. Please note further that if you take or repeat a course under this Satisfaction Guarantee, you will not be provided with a new set of program materials. However, you may purchase a replacement kit for $200.00.
Money Back Guarantee
Alternatively, if you take our classroom course (other than LSAT Essentials or Weekender Classroom Courses), Small Group Instruction Course, LSAT LiveOnline(but not LSAT Essentials Live Online), MCAT LiveOnline or a comprehensive private tutoring (in-person or online) (see above for definition of comprehensive tutoring program), and your test score does not improve, you are eligible for a full refund if you meet the following requirements:
- You attend all of the program sessions, take all assigned practice tests, and complete all of your homework within the time period scheduled for your program****.
- You take the official test for which you prepared within 30 days (45 days for DAT, MCAT and OAT) following the final session of your program.
- You present your official test score report(s) to us and request a full refund within 90 days following the final session of your program.
****Please note that LSAT LiveOnline, MCAT LiveOnline and online private tutoring students requesting a full refund will be required to mail in all homework in order to demonstrate that they have completed all of their homework.
Please note that if you exercise this Money Back Guarantee, you will not be eligible for our Satisfaction Guarantee or our Readiness Guarantee.
Please note that refunds take approximately six weeks to be processed.
How we measure improvement
- If you have taken the official test for which you have prepared six months or less before the start of your Princeton Review program: We will compare your prior official test score to your official score on the test you take within 30 days (45 days for DAT, MCAT and OAT)) following the final session of your program.
- If you have not taken the official test for which you have prepared six months or less before the start of your Princeton Review program: We will compare the results of your first practice test in our program to your score on the official test you take within 30 days (45 days for DAT, MCAT and OAT)) following the final session of your program.
*Effective July 15, 2011 or earlier (depending on location), TPR will only offer Revised GRE preparation programs. If you opt to exercise your guarantee before that date, you may choose between the existing offering or the corresponding Revised GRE offering.
After July 15, 2011, all guarantees will be the Revised GRE equivalent; except GRE Strategies Essentials Course students may take the Revised GRE Online course or apply a $350 credit to our Revised GRE Classroom Course.
If you opt to exercise your guarantee with the Revised GRE course offering, the new materials may be purchased for $200. |