The Princeton Review Promise:

• Readiness Guarantee: If at the end of our course, you do not feel ready to take the test for which you are preparing, you may repeat the course you have just completed.

OR

• Satisfaction Guarantee: If at the end of our program, you are not satisfied, regardless of how much your score improves, you can continue to work with us for up to a year.

OR

• Money Back Guarantee: If, after taking our program, your score doesn’t improve, you may receive a tuition refund.

Please see below for details of The Princeton Review’s Guarantee offers and program eligibility. The above Guarantees are not available for Princeton Review courses not listed on this website (e.g., courses offered through schools or other institutions unless otherwise provided in The Princeton Review written course description) or for Subject Tutoring programs. For more information, check with your local office or call 888-955-4600.

Please note: Each eligible student may choose only one of the Guarantee offers applicable to their program.

Readiness Guarantee

If you are enrolled in one of our DAT, GMAT, GRE, LSAT, MCAT or OAT courses (except as stated at the end of this paragraph), and, at the end of the course, you do not feel ready to take the test for which you prepared, you may repeat the course you have just completed at no charge within one year following the start of your program, provided that, you fulfill the requirements set out toward the end of this Guarantee within one year following the start of your program and provided further that:

(i) if you are enrolled in GMAT or GRE Ultimate Small Group Instruction and, at the end of the program you do not feel ready to take the test for which you prepared, you may take the GMAT or GRE Ultimate Classroom (or LiveOnline) course, respectively; and

(ii) if you are enrolled in the MCAT Summer Immersion Course, and, at the end of the course you do not feel ready to take the test for which you prepared, you may take the MCAT Ultimate Classroom, LiveOnline or Small Group Instruction program.

To qualify for the Readiness Guarantee you must have attended all of the program sessions, taken all assigned tests and completed all of your homework.

The Princeton Review Readiness Guarantee is not available for private tutoring programs whether in-person or online, and self-paced Online courses. LiveOnline students wishing to exercise this Readiness Guarantee will be required to mail in all homework in order to demonstrate that they have completed all of their homework.

If you repeat a course under this Readiness Guarantee, you will not be provided with a new set of program materials unless there has been a material version change to the program materials since your original program. However, if you need a new set of materials and there has been no material change, you may purchase a replacement set of materials for $200.00.

Please note that if you exercise this Readiness Guarantee, you will not be eligible for our other Guarantee offers.

Satisfaction Guarantee

Regardless of how much your test score improves, students in The Princeton Review programs described below are eligible to continue working with The Princeton Review at no additional charge for one year following the start of your program provided you meet the requirements set forth at the end of this Guarantee:

(i) if you took a Classroom, LiveOnline or self-paced Online Course with The Princeton Review, you may repeat the course in which you initially enrolled;

(ii) if you took an Ultimate or Fundamentals Small Group Instruction, you may take an Ultimate or Fundamentals, respectively, Classroom or LiveOnline Course for the test type of your initial course;

(iii) if you took an MCAT, OAT or DAT Small Group Instruction, for the MCAT you may take the Ultimate MCAT Classroom or LiveOnline Course and for the DAT or OAT you may take a DAT or OAT Classroom Course, respectively;

(iv) if you took an In-person or Online Comprehensive Tutoring program*, you may take an Ultimate Classroom or LiveOnline course for the test type of your initial course or if an Ultimate Classroom or LiveOnline Course is not offered for your test type, you may take the Fundamentals Classroom or LiveOnline course for that test type; and

(v) if you took the MCAT Summer Immersion Course, you may take the MCAT Ultimate course, in-Classroom, LiveOnline or Small Group Instruction format. The Princeton Review Satisfaction Guarantee is not available for private tutoring programs other than comprehensive tutoring programs* or subject tutoring programs.

*Comprehensive Tutoring Programs consist of the following minimum number of instructional hours: MCAT – 48 hours; LSAT – 24 hours, DAT and OAT – 30 hours; GMAT – 22 hours and GRE – 18 hours.

To qualify for the Satisfaction Guarantee for the eligible programs described above, you must meet the following requirements:

• Within the time period scheduled for your program, attend all of the program sessions, take all assigned practice tests, and complete all of your homework.
• Take the official test for which you prepared within 30 days (45 for DAT, MCAT and OAT) following the final session of your program..

If you take or repeat a course under this Satisfaction Guarantee, you will not be provided with a new set of program materials unless there has been a material version change to the program materials since your original program. However, if you need a new set of materials and there has been no material change, you may purchase a replacement kit for $200.00.

Please note that if you exercise this Satisfaction Guarantee, you will not be eligible for our Money Back Guarantee or our Readiness Guarantee.

Money Back Guarantee

If you take any of our DAT, GMAT, GRE, LSAT, MCAT or OAT programs except for self-paced Online, MCAT Summer Immersion, subject tutoring or tutoring for hours less than included in our Comprehensive Private Tutoring Program** , and your test score does not improve, you are eligible for a full refund if you meet the following requirements:

• Within the time period scheduled for your program, attend all of the program sessions, take all assigned practice tests, and complete all of your homework.
• Take the official test for which you prepared within 30 days (45 days for DAT, MCAT and OAT) following the final session of your program.
• Present your official test score report(s) to us and request a full refund within 90 days following the final session of your program.

LiveOnline students requesting a full refund will be required to mail in all homework in order to demonstrate that they have completed all of their homework.

**Comprehensive Tutoring Programs consist of the following minimum number of instructional hours: MCAT – 48 hours; LSAT – 24 hours, DAT and OAT – 30 hours; GMAT – 22 hours and GRE – 18 hours.

How we measure improvement

• If you have taken the official test for which you have prepared six months or less before the start of your program with us, we will compare your prior official test score to your official score on the test you take within 30 days (45 days for DAT, MCAT and OAT) following the final session of your program.
• If you have not taken the official test for which you have prepared six months or less before the start of your program with us, we will compare the results of your first practice test in our program to your score on the official test you take within 30 days (45 days for DAT, MCAT and OAT) following the final session of your program.

Refunds take approximately thirty days from the date of the request to be processed.

Please note that if you exercise this Money Back Guarantee, you will not be eligible for our Satisfaction Guarantee or our Readiness Guarantee.

As of 4/19/13