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  • Guarantee Details (SAT/ACT)

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  • The Princeton Review Promise:

    • Readiness Guarantee: If at the end of any of our classroom or small group instruction courses, you do not feel ready to take the test for which you are preparing, you may continue to work with us for up to a year.

    OR

    • Satisfaction Guarantee: If at the end of our program, you are not satisfied, regardless of how much your score improves, you may continue to work with us for up to a year.

    OR

    • Money Back Guarantee: If, after taking our program, your score doesn’t improve, you may receive a tuition refund.

    Please see below for details of The Princeton Review’s Guarantee offers and program eligibility. The above Guarantees are not available for Princeton Review courses not listed on this website (e.g., courses offered through schools or other institutions unless otherwise provided in The Princeton Review written course description), for Admissions and Financial Aid LiveOnline Courses, or academic or AP tutoring programs. For more information, check with your local office or call 1-888-955-4600.

    Please note: Each eligible student may choose only one of the Guarantee offers applicable to their program.

    Readiness Guarantee

    If you are enrolled in any of our SAT or ACT Ultimate programs, SAT or ACT Fundamentals programs, SAT or ACT Small Group Instruction (30 hours), SAT Honors programs, SAT/ACT Dual Mastery or SAT Summer Immersion program and at the end of the program, you do not feel ready to take the test for which you prepared in your in-classroom, small group or live online sessions, you may take our LiveOnline Refresher Course for such test type at no charge within one year following the start of your program if you meet the requirements set out at the end of this Guarantee. If a LiveOnline Refresher Course is not available within 90 days of your request, you may repeat the original course you took, except in the case of our SAT Honors programs, SAT/ACT Dual Mastery Class, or SAT Summer Immersion you may take our Ultimate Classroom or LiveOnline Course for the test for which you prepared with us.

    If you are enrolled in our ISEE or SSAT Classroom Course or Small Group Instruction and at the end of the program, you do not feel ready to take the test for which you prepared, you may retake the original course that you took with us within one year following the start of your program if you meet the requirements set out below.

    To qualify for the Readiness Guarantee for the eligible programs described above, you must meet the following requirements:

    Within the schedule required for your program, attend all of the program sessions, take all assigned practice tests, and complete all of your homework.

    If you repeat a course under this Readiness Guarantee, you will not be provided with a new set of program materials unless there has been a material version change to the program materials since your original program. However, if you need a new set of materials and there has been no material change, you may purchase a replacement set of program materials for $50.00. Please note that if you exercise this Readiness Guarantee, you will not be eligible for our other guarantee offers.

    Satisfaction Guarantee

    Regardless of how much your test score improves, if you enrolled in any of The Princeton Review programs set out below, you are eligible to continue working with The Princeton Review as described below, at no additional charge, for one year following the start of your program if you meet the requirements set forth at the end of this Guarantee:

    Eligible Program Guarantee Offer
    SAT or ACT Ultimate;
    SAT or ACT Fundamentals;
    SAT or ACT Small Group Instruction (30 hours)
    LiveOnlineRefresher Course for the test for which you prepared in your in-classroom, live online or small group sessions or if LiveOnline Refresher Course is not available within 90 days of request, repeat original course except if you were enrolled in our 30-hour Small Group Instruction, you can take SAT or ACT Fundamentals Classroom or LiveOnline course.
    SAT Honors;
    SAT/ACT Dual Mastery;
    SAT or ACT In-Person Private Tutoring—comprehensive program (minimum of 24 tutoring hours);
    SAT Summer Immersion
    LiveOnline Refresher Course for the test for which you prepared in your in-classroom, live online or small group sessions or if LiveOnline Refresher Course is not available within 90 days of request, take Ultimate Classroom or LiveOnline Course for the test for which you prepared in your classroom, live online or small group sessions.
    PSAT Classroom Course or PSAT Small Group Instruction *, SAT/ACT/PSAT self- paced Online, ISEE or SSAT programs SAT Subject Test Classroom Course Repeat original course.
    SAT or ACT LiveOnline Boost Course Repeat original course or pay additional $25 to take LiveOnline Course for the test for which you prepared with us.
    SAT or ACT Online Private Tutoring—comprehensive program (minimum of 24 instructional hours) Ultimate LiveOnline Course for the test for which you prepared in your on-line tutoring sessions.

    *Note: PSAT 101 is not eligible for the Satisfaction Guarantee.

    To qualify for the Satisfaction Guarantee for the eligible programs as described above, you must meet the following requirements:

    • Within the schedule required for your program. attend all of the program sessions, take all assigned practice tests, and complete all of your homework
    • You take the official test that was the subject of your program within 30 days following the final session of your program or for SAT/ACT Dual Mastery, within 30 days following the final session of the SAT portion of the course for the SAT test and within 9 months following the final session of the program for the ACT test or, for SAT/ACT Dual Mastery, 9 months following the final session of the program for the ACT test. (Please note that tutoring students must sit for the actual exam within 30 days following the program to be eligible for the Satisfaction Guarantee.)

    If you take or repeat a course under this Satisfaction Guarantee, you will not be provided with a new set of materials unless there has been a material version change to the program materials since your original program. However, if you need a new set of materials and there has been no material change, you may purchase a program materials kit for $50.00.

    Please note that if you exercise this Satisfaction Guarantee, you will not be eligible for our other guarantee offers

    Money Back Guarantee

    150 Point Money Back Guarantee – SAT Ultimate and SAT/ACT Dual Mastery.

    If you take any of our SAT Ultimate programs or SAT/ACT Dual Mastery Course, and your official SAT test score (Math, Reading and Writing combined) does not improve by at least 150 points, you are eligible for a full refund, or for a refund of 50% for the SAT portion of the SAT/ACT Dual Mastery Course, if you continue to work with us within one year following the start of your program by taking our SAT LiveOnline Refresher Course, or if our SAT LiveOnline Refresher Course is not available within 90 days of your request, by retaking our SAT Ultimate Classroom or LiveOnline Course, you retake the test, still do not improve by at least 150 points and you meet the following requirements with respect to both your initial SAT Ultimate program or the SAT portion of your SAT/ACT Dual Mastery Course and the refresher or repeat course that you take with us under this Guarantee:

    • Within the schedule required by your program, you attend all of the program sessions, take all assigned practice tests, and complete all of your homework.
    • You take the official SAT test within 10 weeks following the final session of your applicable program or, for the ACT/SAT Dual Mastery Course, within 10 weeks following the final session of the SAT portion of your program.
    • You present your official test score report(s) to us and request the refund within 30 days following the official SAT test.

    How we measure improvement for the 150 Point Money Back Guarantee

    Your “Starting Score” will be determined as follows:

    • If you have taken an official SAT test no more than six months before the start of your Princeton Review program, your Starting Score will be your prior official SAT score (Math, Reading and Writing combined).
    • If you have not taken an official SAT test six months or less before the start of your Princeton Review program, your Starting Score will be the results of your first practice test in our program.

    We will compare your Starting Score with the results of your score on the official test you take within 10 weeks following the final session of your SAT Ultimate program or of the SAT portion of your SAT/ACT Dual Mastery course.

    Eligibility for the above 150 Point Money Back Guarantee is limited to students whose Starting Score (see definition below) is between 801 and 2100.

    Please note that if you exercise this 150 Point Money Back Guarantee, you will not be eligible for our other guarantee offers except with respect to the Money Back Guarantee for the ACT portion of the Dual Mastery Course as described below under “Money Back Guarantee”.

    2100 Score Money Back Guarantee for SAT Honors

    If you take any of our SAT Honors programs and your official SAT test score (Math, Reading and Writing combined) does not improve to at least a score of 2100, you are eligible for a full refund for your SAT Honors program if you meet the requirements set out at the end of this section, and you continue working with TPR at no additional cost within one year following the start of your program by taking TPR’s SAT LiveOnline Refresher Course, or if a SAT LiveOnline Refresher Course is not available within 90 days of your request, by taking our SAT Ultimate Classroom or LiveOnline Course, you retake the test and your official combined SAT score still does not improve to at least 2100. To be eligible for the 2100 Score Money Back Guarantee you also must meet the following requirements for your initial and refresher programs:

    • Within the schedule required by your program, you attend all of the program sessions, take all assigned practice tests, and complete all of your homework.
    • You take the official SAT test within 10 weeks following the final session of your program.
    • You present your official test score report(s) to us and request a full refund within 30 days following such official SAT test.

    Eligibility for the above 2100 Score Money Back Guarantee is limited to students who take one of our SAT Honors programs and whose Starting Score is at least 1850. Further only students who have not taken any TPR SAT program prior to taking an SAT Honors program are eligible for the 2100 Score Money Back Guarantee. As used in this paragraph, “Starting Score” means your official combined SAT test score for a test taken no more than six months before the start of your SAT Honors program or, if you have not taken an official SAT test six months or less before the start of your SAT Honors program, your first practice test in your SAT Honors program.

    Please note that if you exercise the above SAT 2100 Score Money Back Guarantee, you will not be eligible for our other guarantee offers.

    Money Back Guarantee

    If you take any of our ACT Ultimate programs, SAT or ACT Fundamentals programs, SAT or ACT Small Group Instruction Course (30 hours), SAT/ACT Dual Mastery Course, a SAT or ACT comprehensive private tutoring (in-person or online) program (minimum of 24 hours), SAT Subject Test Classroom Course or PSAT program (except for PSAT 101 and self-paced Online PSAT) and your test score for the test that was the subject of your program or, in the case of our SAT/ACT Dual Mastery Course, your ACT score, does not improve, you are eligible for a full refund if you meet the following requirements:

    • Within the schedule required by your program, you attend all of the program sessions, take all assigned practice tests, and complete all of your homework
    • You take the official test for which you prepared within 30 days following the final session of your program except (i) in the case of an ACT program, you take the next official ACT test administration following the final session of your program or (ii) for Dual Mastery, you take the official ACT within 9 months following the final session of your program.
    • You present your official test score report(s) to us and request the refund within 30 days following the official test.

    How we measure improvement for the above Money Back Guarantee

    For purposes of measuring improvement, we consider an official test score to be your total SAT score (Math, Reading and Writing combined), your composite ACT score, your total PSAT score or your SAT Subject Test score, as applicable.

    • If you have taken an official SAT, ACT, PSAT or SAT Subject test no more than six months before the start of your Princeton Review program, we will compare your prior official test score to your official score on the test you take within 30 days following the final session of your program.
    • If you have not taken an official SAT, ACT, PSAT or SAT Subject test six months or less before the start of your Princeton Review program; we will compare the results of your first practice test in our program to your score on the official test you take within 30 days following the final session of your program.

    Please note that if you exercise the above Money Back Guarantee, you will not be eligible for our other guarantee offers.

    Refunds under either the 150 Point Money Back Guarantee, the 2100 Score Guarantee or the above Money Back Guarantee take approximately thirty days from the date of the request to be processed.

    As of 4/1/13


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