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The Princeton Review | online help
About The Princeton Review
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Having Problems with your Online Content?
Princeton Review students may have access to online content that supplements their courses, tutorials, or book purchases. Depending on the course you are enrolled in or the product you have purchased, this content may include full-length tests, practice drills, online lessons, or other supplemental material.
You can view your online content via your Student Dashboard. To reach your Student Dashboard follow these steps:
This will take you to a screen that looks like this:
Your online content appears in the lower half of the screen in a section called "My Online Content."
Note that if you are enrolled in more than one course, you can use the "Change Course" dropdown to switch between them and access the online content for the desired course:
Below you will find an example of the "My Online Content" section of a Student Dashboard. Note that the "My Online Content" section of your Student Dashboard may contain different content.
Categories are displayed on the left in gray. When you click on a category, topics are displayed in green boxes. Click on any of the topics to pull up a list of associated content. Then click on the specific piece of content that you want to launch.
Note that online content launches in a new window. Your Student Dashboard will remain open behind the new window. You MUST leave the Student Dashboard window open while using your online content. If you try to close the Student Dashboard window before closing out your online content, you may receive the following warning:
If you choose the "Leave Page" option, your Student Dashboard will close and data entered into your online content window may not save.
Please make sure your that system meets the following requirements before attempting to access any of your online content:
Operating System: Windows (XP, Vista, 7, or 8), Mac OS (10.7 or 10.8)Hardware: 512MB of RAM, 20-25MB of free disk space.
Bandwidth: 512kbps (actual speed, not the maximum connection)
If any of your settings do not match those listed above (or if you do not have Java, Adobe Flash, or Adobe Reader installed) you will see an error on your Student Dashboard that says "Your settings don't meet our minimum requirements. Get Details >>".
If you click "Get Details" you will be taken to a screen that lists all of your current settings, with instructions on how to update them if they are incorrect.
Internet Explorer (supported for Windows Only) http://windows.microsoft.com/en-us/internet-explorer/download-ie
Google Chrome (supported for Windows Only) https://www.google.com/intl/en/chrome/browser/
Firefox (supported for Windows or Mac) http://www.mozilla.org/en-US/firefox/new/
Safari (supported for Mac Only) http://www.apple.com/safari/
Internet Explorer (Windows Only)
Google Chrome (Windows Only)
Sarfari (Mac Only)
You need the latest version of Java installed and enabled to access your online content. To verify your current version of Java, go to:http://www.java.com/verify/
To upgrade to the latest version of Java, go here:http://www.java.com/en/download/index.jsp
Google Chrome (Mac Only)
Chrome does not support Java 7 on the Mac platform.
A 64-bit browser (Safari or Firefox, for example) is required to run Java 7 on Mac OS X.
32-bit browsers such as Chrome do not support Java 7 on the Mac platform.
Firefox (Windows or Mac)
When you launch online content that uses Java, you see a message pop up that asks, "Do you want to run this application?"
The Princeton Review's content is on a safe and secure server and is not a security risk. Please check the box for "Do not show this again for apps from the publisher and location above" and then click the "Run" button.
You will then see a second message that reads, "Allow access to the following application from this web site?"
Click "Allow" and your online content will load.
Note that if your Java is not up to date, you may see a slightly different message. In the second window, you may need to click a "Don't Block" button rather than an "Allow" button.
Firefox (Windows Only)
Adobe Flash Player Downloadhttp://get.adobe.com/flashplayer/
Adobe Reader Downloadhttp://get.adobe.com/reader/
Below are the instructions for disabling your browser's native pop-up blocker. Note that various third party toolbars and other applications may also block pop-ups that may need to be separately disabled:
Firefox (Mac Only)
If you see pop-ups or underlined words on the page that look like links they may actually be embedded advertisements.
First, run a virus scan to make sure that the problem exists in your browser.
You can also check to see if there is a search accelerator or download manager extensions installed on your computer and, if possible, disable these types of extensions.
If the first two options don't stop the pop ups, check your Internet Service Provider service agreement to see if they modify website pages to include third party ads as a way generating revenue.
Your username on our website is also your email address. If you email address changes, you may want to update your username and contact information on our site to reflect that. To update your email address, just follow these steps:
Just remember: the next time you log into the website, you'll want to use your new email address to log in.
You can change your password at any time by following these steps:
Just remember: the next time you log into the website, you'll want to use your new password to log in.
You can update your contact information on our website at any time by following these steps:
Instructor-Led Courses and Tutoring
To view your test scores, follow these steps:
Test scores are listed under the header "My Test Scores." (To view drill scores, click the "My Drill Scores" tab.)
To view your score report, click the "View" link for the appropriate test or drill.
To view your course schedule, follow these steps:
Clicking the "About Your Course" button brings up a detailed course schedule with location information. If you are a LiveOnline student, you can also find links to your scheduled class sessions and to recorded sessions in this window.
If you are prepping for any of the tests that are administered on paper (including the SAT, ACT, and LSAT), you may have the option to score your pencil-and-paper practice tests from your Student Dashboard. To score your tests, follow these steps:
If you are prepping for any of the tests that are administered via computer (including the GRE, GMAT, and MCAT), you will be required to take your tests online. Some students prepping for other tests will also have the option to take certain tests and drills online. To take these tests, follow these steps:
Tests will be listed under the "Online Tests" or "Practice Tests" tab. Practice drills may appear throughout your online content.
Each score report has the text "Print" in the upper right hand corner.
Clicking on that text will bring up the print options linked to your printer. Since we use color rather extensively in our score reports, you will need to use the following settings to print the best score reports. Note, the important settings include "Print Background Colors", the Margins, and enabling Shrink to Fit.
For Internet Explorer:
To find a course or a tutor in the U.S. or Canada, use our Course Finder tool found on our homepage www.princetonreview.com
To speak with a staff member at your local TPR office, call 866-TPR-PREP.
Princeton Review offers classroom and tutoring programs in most cities across the U.S. and Canada. However, if you can't locate a course in your area please explore the various Online course options. This could take the form of our LiveOnline courses, taught by an expert instructor, or the form of an Online only course, which offers the content but doesn't involve any instructors.
The first time you open your Student Dashboard, you will see a screen that looks something like this:
Click on "Get Started" and then "Welcome" to access your welcome page. Each welcome page includes an online lesson plan. This plan presents guidance for what to do when, based on how long you have to prep.
You can view the length of your online entitlements right in your student portal page. The dates that your course is available to you displays right next to the "Launch Online Content" link in "Current-Test-Prep".
Course extensions can be purchased at the following rates:
If you are interested in extending your course access, please contact 888-955-4600.
Online Practice Tests
Absolutely! You can retake your online practice test as many times as you like. Each time you take the test will produce a new score report in the View Test Scores tab.
Our GMAT tests are an exception to this rule. In order to retake a GMAT test, you must first delete the scores on the previous exam. After deleting those scores, you will not be able to view them, but you will be able to retake the test.
To ensure that your tests score properly and produce a score report, it is crucial that you leave the Student Dashboard window open in the background while taking your test. If you are worried about saving your progress, you can "suspend" at any point to save your progress while in the test.
If you attempt to close the Student Dashboard window while a test is in progress, you will be prompted to confirm this decision. Please choose the option "Stay on Page" to ensure that your test scores properly:
The Princeton Review will grade essays in the order that they are submitted. Most essays are scored within 3-5 days, but it may take a little longer during busier times of the year.
Once your essays have been graded, your scores and feedback will be uploaded to your Score Report, which is available in the View Tests Scores tab.
Princeton Review Test Prep Books
Many of our Test Prep books come with free access to online practice tests and other great resources. To access these resources, you'll need to register, which can be done in three easy steps:
Once your book is registered, a link to your online tools will appear on your My Prep page under "View Courses."
Once you've registered your book, you can access your free tests (and all your other online resources) by following these steps:
As you may know, new editions of our books come out every year. We currently support the two most recent editions of these books.
Some older Cracking books were sold with a CD that included several free practice tests. Unfortunately, we no longer support those tests.