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The Princeton Review | online help
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Having Problems with your Online Content?
Your Online Content Page is where you can access all of your online content for a class.
Once you're enrolled, you'll be able to access all of your online course content through our website. To access your online course, follow these steps:
Because the content pops up in a new window, you'll need to disable any pop-up blockers in place on your computer before you can open up your dashboard.
Your computer may have multiple redundant pop-up blockers. If so, all of them will need to be disabled before you can continue.
For information on how to disable the pop-up blockers on your computer, select your browser from the list below
If you have disabled all the pop-up blockers associated with your browser, but your pop-ups are still blocked, check these categories as well:
POP-UPS: Internet Explorer
Follow the instructions below to disable any pop-up blockers associated with your Internet Explorer web browser.
Browser Specific Pop-Up Blockers
Internet Explorer comes with a built-in pop-up blocker that's extremely easy to turn on and off. To disable your IE pop-up blocker, follow these steps:
If the mini-window already says "Turn On Pop-Up Blocker", leave the settings as is and continue to the next step.
Toolbar Specific Pop-Up Blockers
In addition to the standard pop-up blocker that you've already disabled, your copy of Internet Explorer may include additional pop-up blockers as a part of your custom toolbars. To identify the custom toolbars installed on your browser, follow these steps:
This is a list of Toolbars that are installed for your browser. Look for any toolbars that do NOT appear in the following list:
Any toolbars NOT listed above are custom toolbars that were added to your browser after it was installed. There are hundreds of custom toolbars available, including "Google Toolbar," "Yahoo Companion," "AIM Search," and "MSN Toolbar," and many of these custom toolbars include built-in Pop-Up Blockers.
Toolbars with checks next to their names are currently displayed in your browser. But even a toolbar that's unchecked can block pop-ups. Select each unchecked toolbar in turn, until all toolbars are displayed in your browser.
Look through the controls for each toolbar for anything related to pop-ups or to "ad blocking." Be sure to check any "options" or "settings" controls that you find on the toolbar. Disable any pop-up blocker controls which you find.
An Important Note About Pop-Up Blockers
Some pop-up blockers may provide an "allow pop-ups for this site" option. If you are having trouble viewing pop-ups, do not select this option, as it may not allow all of the pop-up features used in your dashboard.
Follow the instructions below to disable any pop-up blockers associated with your Firefox web browser.
Firefox comes with a built-in pop-up blocker that's extremely easy to turn on and off. To disable your Firefox pop-up blocker, follow these steps:
If the "Block pop-up windows" option is already unchecked, leave the setting as is and continue to the next step.
In addition to the standard pop-up blocker that you've already disabled, your copy of Firefox may include additional pop-up blockers as a part of your custom toolbars. To identify the custom toolbars installed on your browser, follow these steps:
This is a list of toolbars installed for your browser. Many toolbars include built-in pop-up blockers. Only the toolbars with checks next to their names are currently displayed in your browser, but even a toolbar that's unchecked can block pop-ups. We need to check them all. Select each unchecked toolbar in turn, until all toolbars are displayed in your browser.
Follow the instructions below to disable any pop-up blockers associated with your Safari web browser.
Safari comes with a built-in pop-up blocker that's extremely easy to turn on and off. To disable your Safari pop-up blocker, follow these steps:
Follow the instructions below to disable any pop-up blockers associated with your Chrome web browser.
Chrome comes with a built-in pop-up blocker that's extremely easy to turn on and off. To disable your Chrome pop-up blocker, follow these steps:
POP-UPS: Security Software
Many computer and internet security programs include built-in pop-up blockers, including:
In most cases, you can disable the pop-up blockers associated with these programs without disabling the program itself.
Similarly, disabling the main program does not generally disable the pop-up blocker.
You can access the settings for your most security software through your system tray (the set of icons that appears in the bottom right corner of your screen by the clock). For instructions on how to disable the pop-up blockers included with your security software, please see the documentation that came with the software.
POP-UPS: Other System Tray Programs
These are becoming less common, but you may have one or more standalone pop-up blocker programs which show up in your system tray (the set of icons that appears in the bottom right corner of your screen by the clock). You can usually identify these by the names, such as "Popzilla," "Ad Assassin," or some other name with "Pop" or "Ad" in it.
Many of these have a "disable" option that you can select by right-clicking on the icon. If not, click the icon to open the program and select the "disable" option found within.
We support the following browsers. If one of them is not functioning well for you, we recommend trying a different browser. We recommend using Chrome or Firefox on a PC and Safari on a Mac.
Students running Mac OS Snow Leopard need to make sure that they have the Java version 1.6 installed on their computer (Java 1.6, 32-bit) and that their Java Preferences are set properly. Students may adjust their Java Preferences by following these steps:
This is what the Java Preferences window looks like:
Students running Mac OS Lion need to download or update to the most recent version of Java (1.7). With the latest version of Java, applets are adjusted within the browser:
* Please note Google Chrome will not work with Java 7 on a Mac OS. We strongly recommend Safari.
Your content will appear similar to:
Navigation is accomplished by opening and closing folders. Each blue name is a link to a piece of content. Clicking it will open that piece of content.
IMPORTANT: all links will open in a pop-up window from the Online Content page. Do NOT close the Online Content page until you have finished the test and the window has closed. The Online Content Page, in the background, will appear as one of the two below:
Regardless of how the Online Content page appears, leave the Online Content page open in the background until you have finished with the test and the test window closes itself. Otherwise, your test data will be lost and you will be required to retake the test. Once the test/drill window is closed, you can click "Return to Content Structure" to be taken back to your Online Content.
Some of our online course materials are stored as PDF files. If you have Adobe Reader, Adobe Acrobat, or another PDF reader, you should be able to open up any of these files.
Adobe Reader is free for download from www.adobe.com.
Your username on our website is also your email address. If you email address changes, you may want to update your username and contact information on our site to reflect that. To update your email address, just follow these steps:
Just remember: the next time you log into the website, you'll want to use your new email address to log in.
You can change your password at any time by following these steps:
Just remember: the next time you log into the website, you'll want to use your new password to log in.
You can update your contact information on our website at any time by following these steps:
Instructor-Led Courses and Tutoring
Our classroom students can access the online content for their courses via the Launch Online Content link. This was previously called the Online Student Center and is now found under the View Courses tab. All students can take their online practice tests here by clicking Launch Online Content.
To access your Online Content, follow these steps:
To access your online Score Reports, follow these steps:
Note: Drill Scores are under the Drill Scores tab.
To access your course schedule, follow these steps:
If you're an SAT, ACT, LSAT or any other student who has taken a paper-and-pencil test, you can score that practice test in your Online Content. To score your test, follow these steps:
IMPORTANT: your test will open in a pop-up window from the Online Content page. Do NOT close the Online Content page until you have finished the test and the window has closed. The Online Content Page, in the background, will appear as one of the two below:
Regardless of how the Online Content page appears, leave the Online Content page open in the background until you have finished with the test and the test window closes itself. Otherwise, your test data will be lost and you will be required to retake the test.
If you're a GRE, GMAT, or MCAT student, you will be required to take your tests online. Some students in other test types also have optional online tests and drills. To take these tests, follow these steps:
Each score report has the text "Print" in the upper right hand corner.
Clicking on that text will bring up the print options linked to your printer. Since we use color rather extensively in our score reports, you will need to use the following settings to print the best score reports. Note, the important settings include "Print Background Colors", the Margins, and enabling Shrink to Fit.
For Internet Explorer:
To find a course or a tutor in the U.S. or Canada, use our Course Finder tool found on our homepage www.princetonreview.com
To speak with a staff member at your local TPR office, call 866-TPR-PREP.
Princeton Review offers classroom and tutoring programs in most cities across the U.S. and Canada. However, if you can't locate a course in your area please explore the various Online course options. This could take the form of our LiveOnline courses, taught by an expert instructor, or the form of an Online only course, which offers the content but doesn't involve any instructors.
The first time you open your Princeton Review online course, you will see a screen that looks something like:
You will always have a Welcome page, which will provide some introductory information and guidance to the best way to proceed with your prep.
Each welcome page will include an Online Lesson Plan. That plan presents guidance for what is best to do when, based on how long you have to prep.
You can view the length of your online entitlements right in your student portal page. The dates that your course is available to you displays right next to the "Launch Online Content" link in "Current-Test-Prep".
Course extensions can be purchased at the following rates:
If you are interested in extending your course access, please contact 888-955-4600.
Online Practice Tests
In order to access our online course content, you'll need to have a high-speed internet connection. Supported browsers include Internet Explorer 7.0+, Firefox 3.0+, Chrome 13.0+, and Safari 3.0+. You must have Java enabled on your browser.
Absolutely! You can retake your online practice test as many times as you like. Each time you take the test will produce a new score report in the View Test Scores tab.
Our GMAT tests are an exception to this rule. In order to retake a GMAT test, you must first delete the scores on the previous exam. After deleting those scores, you will not be able to view them, but you will be able to retake the test.
In order to ensure that your tests score properly and produce a score report, it is crucial that you leave the Online Content page open in the background while taking your test.
If you are worried about saving your progress, you can click "suspend" at any point to save your progress while in the test.
Here is what the Online Content page open in the background will look like
Once the test window has closed itself, you can click "Return to Content Structure" to go back to your online content.
The Princeton Review will grade essays in the order that they are submitted. Most essays are scored within 3-5 days, but it may take a little longer during busier times of the year.
Once your essays have been graded, your scores and feedback will be uploaded to your Score Report, which is available in the View Tests Scores tab.
Princeton Review Test Prep Books
Many of our Test Prep books come with free access to online practice tests and other great resources. To access these resources, you'll need to register, which can be done in three easy steps:
Once your book is registered, a link to your online tools will appear on your My Prep page under "View Courses."
Once you've registered your book, you can access your free tests (and all your other online resources) by following these steps:
As you may know, new editions of our books come out every year. We currently support the two most recent editions of these books.
Some older Cracking books were sold with a CD that included several free practice tests. Unfortunately, we no longer support those tests.