Children’s Online Privacy Protection Act Notice for Schools

Under the Children’s Online Privacy Protection Act (“COPPA”), online service providers such as TPR Education, LLC d/b/a The Princeton Review and Tutor.com, Inc. (collectively, “we,” “us,” and “our”) must generally provide notification and obtain verifiable parental consent before collecting, using, or disclosing personal information from children under the age of 13. In cases where schools or school districts contract with online service providers to offer programs solely for the use and benefit of schools and school districts and their students, COPPA allows schools and school districts to act as a parent’s agent and to consent under COPPA to the collection, use, and disclosure of a child’s information on the parent’s behalf. In order for us to rely on consent obtained from a child’s school or school district instead of the parent under COPPA, we must provide the information in this notice.

We may collect personal information about a school’s or school district’s students under the age of 13, which may include but is not limited to the following: name, email address, student ID number, course enrollments, video, audio, parent email address, parent phone number, graduation year, cookies, and IP address.

We may use personal information to provide our products and services; create and manage student accounts; provide customer service; maintain our internal records, comply with legal requirements, and otherwise manage our business; send newsletters and otherwise correspond about products, services, and events associated with student accounts; ask students to complete surveys for quality assurance purposes; perform research and analysis about students’ use of our products and services and our website; and detect, prevent, or investigate illegal activity or misuse of our products or services, verify users and maintain the security and integrity of our systems, and enforce our legal rights.

We may share personal information with the school or school district that arranged for their students’ participation in our programs and with our service providers and other vendors who support our operations and help us deliver our products and services. Categories of service providers and vendors we may share personal information with include:

Providers of analytics and performance monitoring tools that help us understand how you interact with our websites and platforms.
Providers of cloud infrastructure and hosting services that host our websites and applications, provide data storage, and help ensure platform stability and security.
Content providers.
Providers of security, fraud prevention, and website protection services that help maintain the safety, integrity, and reliability of our platforms, including tools used to detect automated activity and prevent unauthorized access.
Providers of instructional services, customer support services, and services for those with disabilities.
Providers of customer relationship and communication platforms that provide tools used to manage accounts, customer interactions, and multi-channel communications (e.g., email, chat).
Providers of instructional and collaboration tools that are used to deliver tutoring, instruction, or virtual classroom sessions and to support student collaboration and engagement.
Providers of survey and feedback platforms that are used to collect feedback and testimonials and conduct surveys.

We may also disclose personal information when compelled to do so by government authorities or otherwise as required or permitted by law and to protect the safety of others or when we believe that someone is causing injury to or interfering with our rights or property or the rights and property of others.

Our full privacy policy is available at https://leo.tutor.com/privacy (for Tutor.com services) or https://www.princetonreview.com/privacy (for The Princeton Review services).