We guarantee that you will get a higher test score…or get your money back!

We guarantee that you will be 100% satisfied with your experience…or repeat your program for free!

Q. How does The Princeton Review Guarantee work?

A. To use The Princeton Review Guarantee, you must meet the eligibility criteria outlined below. Not sure if you do? Don’t worry—we can help you figure it out. To speak with a representative, call 1-800-2REVIEW.

Q. Who is eligible for The Princeton Review Guarantee?

A. To be eligible for The Princeton Review Guarantee, you must be enrolled in a Princeton Review Eligible Program, for which you have paid in full. For clarity, you are not eligible for The Princeton Review Guarantee if your enrollment in a Princeton Review Eligible Program was paid for in whole or in part by an organization or government entity, including but not limited to schools, school districts, colleges, universities, student organizations, non-profit entities, and businesses.

Q. How do I get my money back?

A. To qualify, you must

  • For classes and Comprehensive Tutoring Packages, attend all of your class or tutoring sessions, take all required practice tests and do all of your homework.
  • For Self-Paced and SAT & ACT FREEPASS programs, take all 4 required practice tests.
  • For GMAT Connect, take at least 4 practice tests and complete 1 tutoring session.
  • For GMAT Connect Plus, take at least 4 practice tests and complete all tutoring sessions.

You need to take the official test within 90 days after your class ends or after your last tutoring session, or for Self-Paced (including MCAT Self-Paced), SAT & ACT FREEPASS, GMAT Connect, and GMAT Connect Plus students only, within 90 days of the termination of your Online Student Portal access. If you’re an MCAT student (other than a Self-Paced student), you need to take the official test within two testing windows from the end of your class or tutoring sessions. Send us your official test score and fill out the form here.

If you qualify and your score did not improve, we’ll refund your tuition or, for the MCAT Ultimate LiveOnline Smartphone Package, we’ll refund your tuition less the list price of the iPhone ® XS we ordered for you and less the applicable tax on the iPhone order.

You have 1 year from your last course or tutoring session or, for Self-Paced, SAT & ACT FREEPASS, GMAT Connect, and GMAT Connect Plus students only, 1 year from the termination of your Online Student Portal access, to request your money back.

The foregoing does not apply to the Comprehensive Tutoring Plus Package, SAT 1400+, Smartphone 1400+ Package, SAT 1240+, ACT 31+, Smartphone 31+ Package, ACT 26+, GRE Quant 162+, and SAT 1500+ courses, and MCAT Ultimate with MCAT 510 Guarantee. Please see details further below for these courses.

The foregoing also does not apply to GMAT Self Paced Quantitative, GMAT Self Paced Verbal, GMAT Self Paced Integrated Reasoning, GRE Self Paced Math, and GRE Self Paced Verbal, for which there is no guarantee.

Q. If I’m not satisfied, how can I repeat my program?

A. Within 90 days of your last course session or, for Self-Paced, SAT & ACT FREEPASS, GMAT Connect, and GMAT Connect Plus students only, within 90 days of the termination of your Online Student Portal access, call 1-800-2REVIEW or fill out the form here to arrange to repeat the program for free.

The program must be in the same test type as what you originally enrolled in and of an equal or lesser value.

You have one year from invoking your guarantee to repeat your program.

Students are not eligible for a free repeat of their tutoring program, SAT 1500+ course, or GMAT Self Paced Quantitative, GMAT Self Paced Verbal, GMAT Self Paced Integrated Reasoning, GRE Self Paced Math, or GRE Self Paced Verbal if they are not satisfied.

Q. Is there anything else I need to know?

A. Students can only use The Princeton Review Guarantee once per paid purchase. For example, if you choose to repeat the program, you will no longer be eligible for your money back.

If you’re enrolled in an MCAT course, you also must have enrolled in and completed the 21-hour Psychology and Sociology Online Module prior to taking the official test to be eligible to get your money back.

If you choose to get your money back, shipping charges are not refunded.


Q. What is an Eligible Program?

  • Ultimate or Ultimate 25
  • Ultimate 18
  • SAT 1400+, Smartphone 1400+ Package, and SAT 1240+
  • Comprehensive Tutoring Package*
  • Comprehensive Tutoring Plus Package*
  • SAT Self-Paced
  • SAT & ACT Self-Paced
  • SAT and ACT Self-Paced Plus
  • SAT & ACT FREEPASS ††
  • SAT 1500+ †††
  • Honors
  • Fundamentals
  • Ultimate
  • ACT 31+, Smartphone 31+ Package, and ACT 26+
  • Comprehensive Tutoring Package*
  • Comprehensive Tutoring Plus Package *
  • ACT Self-Paced
  • SAT & ACT Self-Paced
  • SAT and ACT Self-Paced Plus
  • SAT & ACT FREEPASS ††
  • Honors
  • Fundamentals
  • Ultimate, Ultimate with MCAT 510 Guarantee, and MCAT Ultimate LiveOnline Smartphone Package
  • Fundamentals
  • Self-Paced (excluding GRE Self Paced Math and GRE Self Paced Verbal)
  • MCAT Strategy
  • MCAT Winter Bootcamp
  • MCAT Winter Bootcamp with 510 Guarantee
  • MCAT Summer Immersion**
  • Comprehensive Tutoring Package*

**MCAT Summer Immersion students are eligible to take an MCAT Ultimate course for free, but not eligible to get their money back.

  • Ultimate
  • GRE Quant 162+
  • Self-Paced (excluding GRE Self Paced Math and GRE Self Paced Verbal)
  • Comprehensive Tutoring Package*
  • Ultimate
  • Self-Paced (excluding GMAT Self Paced Quantitative, GMAT Self Paced Verbal, and GMAT Self Paced Integrated Reasoning)
  • Connect
  • Connect Plus
  • Comprehensive Tutoring Package*
  • Ultimate
  • Fundamentals
  • Self-Paced
  • Comprehensive Tutoring Package*
  • Ultimate
  • Fundamentals
  • Self-Paced
  • Comprehensive Tutoring Package*
  • Ultimate
  • Self-Paced
  • Comprehensive Tutoring Package*

* Students who purchased Comprehensive Tutoring Packages are eligible to get their money back or repeat their tutoring package if their official scores do not improve. See information below on score improvement. Students who purchased Comprehensive Tutoring Plus Packages are eligible to get their money back or repeat their tutoring package if their official scores do not improve as described under “How does the guarantee work for the Comprehensive Tutoring Plus Package?” If a student is not satisfied with his or her tutor after the first session, we’ll find him or her a better match and one session of tutoring will be added to their plan at no cost. Students are not eligible for a free repeat of their Comprehensive Tutoring program if they are not satisfied. Other tutoring packages are not eligible for the money back or tutor match guarantee.

SAT & ACT Self-Paced and SAT and ACT Self-Paced Plus students are eligible for their money back if either their ACT or SAT scores do not improve.

†† SAT & ACT FREEPASS students are eligible for their money back if either their ACT or SAT scores do not improve. If a student has received a refund of the tuition for the program under the Student Enrollment Agreement Terms and Conditions, then no refund or repeat of the program will provided under The Princeton Review Guarantee.

††† There is no money back guarantee or satisfaction guarantee for the SAT 1500+ course. Please see “How does the guarantee work for the SAT 1500+ course?” below for a description of the guarantee we offer.

Q. How do we determine if your score* improved?

A. At the beginning of your program, we’ll establish a baseline starting score that we will use to determine if your score improved.

Your starting score can be either:

  • Your official test score that you received no more than 90 days before the start of your first Princeton Review test prep program for the identical test; or
  • The score you receive on your first practice test in your test prep program with The Princeton Review that is for the identical test. For Self-Paced, SAT & ACT FREEPASS, GMAT Connect, and GMAT Connect Plus programs, you must take your first practice test within 14 days of purchase.

We’ll then compare your starting score to the score you received on the official test.

The foregoing does not apply to the Comprehensive Tutoring Plus Package, SAT 1400+, Smartphone 1400+ Package, SAT 1240+, ACT 31+, Smartphone 31+ Package, ACT 26+, GRE Quant 162+, and SAT 1500+ courses, MCAT Ultimate with MCAT 510 Guarantee, and MCAT Winter Bootcamp with 510 Guarantee. Please see details below for these courses.

*For tests with scores by section or subject, the relevant “score” is the total or composite score over all sections of the exam, but excluding any essay/writing section. For clarity, scores for individual sections from different exams may not be combined to establish the total or composite score.


Q. How does the guarantee work for the SAT 1400+, Smartphone 1400+ Package, SAT 1240+, ACT 31+, Smartphone 31+ Package, and ACT 26+ courses?

A. If you enrolled in a course listed in the table below and your official score after the course does not equal or exceed the score in the table below, then, subject to the next paragraph, we will refund your tuition or, for the Smartphone 1400+ Package and Smartphone 31+ Package, we will refund your tuition less the list price of the iPhone XS we ordered for you and less the applicable tax on the iPhone order.

ProgramGUARANTEED
Score*
SAT 1400+ 1400 on the SAT
Smartphone 1400+ Package 1400 on the SAT
SAT 1240+ 1240 on the SAT
ACT 31+ 31 on the ACT
Smartphone 31+ Package 31 on the ACT
ACT 26+ 26 on the ACT

In order to be eligible for a refund, you must:

  • Attend all scheduled class sessions.
  • Complete all 4 required practice tests before your test date.
  • Complete and enter all homework assigned in your Online Student Portal before your test date.
  • Before the first class session, submit your official SAT score or ACT score, or Princeton Review ACT, SAT, or PSAT/NMSQT timed practice test score that is no more than a year old and meet the minimum score requirement in the table below. Scores submitted from the same practice test taken a second time will not be accepted.
Minimum Starting Score* RequiredProgram
1200 on the SAT or  PSAT/NMSQT SAT 1400+
1160 on the SAT or  PSAT/NMSQT Smartphone 1400+ Package
1040 on the SAT or  PSAT/NMSQT SAT 1240+
26 on the ACT ACT 31+
28 on the ACT Smartphone 31+ Package
23 on the ACT ACT 26+
  • Take your official SAT or ACT test within 90 days of your course ending and submit your official SAT or ACT score as well as your guarantee request form within 1 year from your last class session.

*The relevant “score” is the total or composite score over all sections of the exam, but excluding the Essay/Writing Test. For clarity, scores for individual sections from different exams may not be combined to establish the total or composite score.


Q. How does the guarantee work for the SAT 1500+ course?

A. At the beginning of your SAT 1500+ course, we’ll establish a baseline starting score*, which must be at least 1200 in order to be eligible for the guarantee for the SAT 1500+ course. Your starting score can be your official SAT score, your score on a Princeton Review SAT or PSAT/NMSQT practice test proctored by us, or your score on the Princeton Review SAT practice test identified as “Qualifying Test” in the Online Student Portal that is no more than a year old. The Qualifying Test must be timed, but if you provide us documentation showing that the College Board has granted you extended testing time as an accommodation, then you may have such extended testing time for the Qualifying Test. Scores submitted from the same practice test taken a second time will not be accepted. You must submit your official SAT score or Princeton Review SAT or PSAT/NMSQT practice test score to us before the first class session. If you enroll in a SAT 1500+ course after the course has started, you are not eligible for the guarantee for the SAT 1500+ course.

You need to take the official test on the first official test date after your last class session. If your official SAT score did not increase by at least 200 points (if your starting score was under 1300 but at least 1200) or did not equal or exceed 1500 (if your starting score was 1300 or higher), then subject to the paragraphs below you may take the course again or another SAT course of equal or lesser value for free. There is no satisfaction guarantee or money back guarantee for this program.

In order to be eligible to take the course again or another SAT course of equal or lesser value for free, you must:

  • Attend all required class sessions and all assigned supplemental sessions.
  • For an in-person course, complete 8 proctored practice tests on the dates they are administered in class. If you provide us documentation showing that the College Board has granted you extended testing time as an accommodation, then we may make alternative arrangements to proctor these practice tests.
  • For a LiveOnline course, complete 8 practice tests before the class session following the dates on which the tests are assigned. These practice tests must be timed, but if you provide us documentation showing that the College Board has granted you extended testing time as an accommodation, then you may have such extended testing time for these practice tests.
  • Complete and enter all assigned drills in your Online Student Portal before the class session following the dates on which the drills are assigned. For an in-person course, you will work on some drills in class, but you must enter the drills in the Online Student Portal outside of class time.

You have 60 days from your last class session to submit your official SAT score as well as your guarantee request form.

*The relevant “score” is the total or composite score over all sections of the exam, but excluding the Essay Test. For clarity, scores for individual sections from different exams may not be combined to establish the total or composite score.

Q. How does the guarantee work for the Comprehensive Tutoring Plus Package?

A. Before your first tutoring session, submit your official ACT, SAT, PSAT/NMSQT score, or Princeton Review ACT, SAT, or PSAT/NMSQT timed practice test score that is no more than a year old. Scores submitted from the same practice test taken a second time will not be accepted. The score you submit will be the baseline starting score*.

If your official score after taking two official tests after the program did not increase from your starting score in accordance with the table below, then subject to the next paragraph, we will refund your tuition or you may repeat your Comprehensive Tutoring Plus program.

STARTING SCORE*GUARANTEED SCORE*/SCORE* INCREASE
Up to 1250 on the SAT or PSAT/NMSQT 150 point improvement on the SAT
1260 or higher on the SAT or PSAT/NMSQT SAT score of 1400
Up to 30 on the ACT 3 point improvement on the ACT
31 or higher on the ACT ACT score of 33

In order to be eligible for a refund or repeat of your program:

  • You must attend all scheduled tutoring sessions, with the first session starting at least 30 days before your first test date, and you must complete at least 18 hours of tutoring sessions before your first test date.
  • You must complete all 4 required practice tests before your first test date.
  • Before your first test date, you must complete all homework assigned before your first test date.
  • You must take your first official SAT or ACT test within 90 days after your last tutoring session and submit your official SAT or ACT score to your tutor.
  • If you have met all the foregoing requirements and your first official score did not increase in accordance with the table above, we will provide you 6 additional hours of tutoring at no cost to you. You must complete these 6 additional hours of tutoring sessions before your second test date.
  • Before your second test date, you must complete all homework assigned after your first test date and 1 additional practice test after your first date.
  • You must take your second official SAT or ACT test within 90 days after your last tutoring session and submit your official SAT or ACT score as well as your guarantee request form within 1 year from your last tutoring session.

*The relevant “score” is the total or composite score over all sections of the exam, but excluding the Essay/Writing Test. For clarity, scores for individual sections from different exams may not be combined to establish the total or composite score.


Q. How does the guarantee work for MCAT Ultimate with MCAT 510 Guarantee and MCAT Winter Bootcamp with 510 Guarantee?

A. At the beginning of your MCAT Ultimate with MCAT 510 Guarantee or MCAT Winter Bootcamp with 510 Guarantee course, we’ll establish a baseline starting score*. Your starting score can be either:

  • Your official MCAT test score that you received no more than 90 days before the start of your course; or
  • The score you receive on AAMC Test #1 in the Online Student Portal, which must be your first practice test in the course and which must be taken within 7 days from the first class session.

You need to take the official test within two testing windows from the end of your last class session. If your official MCAT score did not increase by at least 10 points (if your starting score was under 500) or did not equal or exceed 510 (if your starting score was 500 or higher), then subject to the paragraphs below we will refund your tuition.

In order to be eligible for a refund, before your test date you must:

  • Attend all scheduled class sessions.
  • Complete all diagnostic tests.
  • Complete 8 full-length practice tests (with each section completed within the time allotted for the section by AAMC).
  • Complete all assigned homework.
  • Attend all recommended Topic Focus sessions.
  • Enroll in and complete the 21-hour Psychology and Sociology Online Module.

You have 1 year from your last class session to submit your official MCAT score as well as your guarantee request form.

*The relevant “score” is the total or composite score over all sections of the exam. For clarity, scores for individual sections from different exams may not be combined to establish the total or composite score.

Q. How does the guarantee work for the GRE Quant 162+ course?

A. At the beginning of your GRE Quant 162+ course, we’ll establish a baseline Quantitative Reasoning starting score. Your starting score can be either:

  • Your official GRE Quantitative Reasoning score that you received no more than 1 year before the start of your course and that you submit to us before your second class session; or
  • The Quantitative Reasoning score you receive on GRE practice test #1 in the Online Student Portal, which must be your first practice test in the course and which must be taken before the second class session. This practice test must also be timed, but if you provide us documentation showing that the Educational Testing Service has granted you extended testing time as an accommodation, then you may have such extended testing time for this practice test.

You need to take the official test within 30 days from the end of your last class session. If your official GRE Quantitative Reasoning score did not increase by at least 8 points (if your starting score was under 154) or did not equal or exceed 162 (if your starting score was 154 or higher), then subject to the paragraphs below we will refund your tuition.

In order to be eligible for a refund, before your test date you must:

  • Attend all scheduled class sessions and all assigned supplemental sessions.
  • Complete practice tests #1-#5 in the Online Student Portal in accordance with the schedule provided in the Online Student Portal. These practice tests must be timed, but if you provide us documentation showing that the Educational Testing Service has granted you extended testing time as an accommodation, then you may have such extended testing time for these practice tests.
  • Complete and enter all assigned homework in your Online Student Portal.

You have 60 days from your last class session to submit your official GRE Quantitative Reasoning score as well as your guarantee request form.

There is no score improvement guarantee for scores on other sections of the GRE test.

Q. What is the Double Money Back Guarantee?

A. If you purchased an MCAT course between March 19, 2018 and May 31, 2018 and are eligible for a refund of your tuition for the course under The Princeton Review Guarantee, then we will refund you double the amount you paid for your tuition. MCAT Comprehensive Tutoring Packages are not eligible for the Double Money Back Guarantee.

If you purchased an ACT or SAT Comprehensive Tutoring Package between April 24, 2018 and May 31, 2018 and are eligible for a refund of your tuition for your program under The Princeton Review Guarantee, then we will refund you double the amount you paid for your tuition.

All applicable taxes are your responsibility, and you may be required to provide your social security number to be used for tax purposes.


Q. If I repeat my program, do I get new prep materials?

A. New materials will not be provided with your repeat program. However, if you choose to prep with us again and would like new materials the new book fees are below:

COURSEFEE
MCAT $299
LSAT $199
OAT $99
DAT $50
GMAT $50
GRE $25
SAT (excluding SAT 1500+) $50
SAT 1500+ $100
ACT $25

Complete Guarantee Request Form

This guarantee applies to U.S. and Canada customers only.

The Princeton Review reserves the right to update this guarantee at any time.

Apple Inc. does not endorse or sponsor The Princeton Review or its products and services.  Apple® and iPhone® are registered trademarks of Apple Inc.

Effective Date: August 16, 2019